MidWest Technical - Data Storage Specialists

Resellers and Maintenance Companies

MWTSS understands the many time crunches that you encounter. When your customers need the RIGHT PARTS, and need them NOW , we'll BLIND DROP ship . When your field engineers need to get to the customer ASAP, we'll arrange early morning shipments directly to their homes. MWTSS does it right for you !! . Our repair technicians have a vast array of experience, e.g., former field service engineers who know how critical getting the proper working parts to the customer's site on time.

Your customers and/or field engineers not only demand specific storage expertise from you, but increasingly, need complete solution. When you need refurbished disk and/or tape products and/or services, MWTSS has the depth of expertise to help you deliver the comprehensive and quality solutions your customers deserve.

MWTSS offers Third-Party Maintenance options through a number of reputable vendors. Please contact us today for more information on how Third-Party Maintenance can save your company up to 50% off of what manufacturer's charge for maintaining their own equipment. We handle Third-Party Maintenance options for various platforms, e.g., IBM, HP, SUN, Compaq, and StorageTek. Please contact us today for more information and/or pricing of these options.

Maintenance Programs - From Midwest Technical Sales

---Be prepared for the unexpected ---

Don't find yourself stuck! Equipment seems to go down, just as you need it most. Keep your tape storage products operational, with engineers standing by to provide all the necessary resources ( i.e., certified parts, support, and repairs). Just like an insurance policy, we will be there to keep your storage products operating correctly. Some maintenance agreements include all parts, labor, and support. Looking for an engineer when you have a problem is not the thing to do when your running a business --- Downtime is expensive! --- That is why we offers on-site service throughout North America.

We provide maintenance agreements for ADIC ®, M4 Data ®, Fujitsu ®, StorageTek ®, Overland Data ®, Quantum ® and other smaller tape drives. Service agreements are offered on SUN/Storagetek ®, Quantum ®, ADIC ®, and M4 Data ® storage libraries. Prices vary according to brand names and model numbers.

Examples of current offerings include:

5x8 Next Day Parts Exchange
5x8 3-Day Repair Return to Depot
5x8 Next Day Advance Exchange
On-site 5x8 Next Day
On-site 5x8 Same Day
On-site 24x7 Same Day

Our fixed maintenance pricing will provide you with the peace of mind, that when a problem arises, you have knowledgeable people that are there to help. If you want to save even more consider purchasing a spare tape drive to have at your facility. To minimize down time you may want to consider a "hot swap" option for your tape drives. Midwest Technical Sales offers a complete tape drive repair facility; we can repair your drive and have it back on site in a few days.

When you need service , you would call directly into the Support Center, where you would speak directly to a knowledgeable service engineer. Given the variety of maintenance plans, we are sure we have the option that best fits your business requirements ;and if we don't, we can customize a plan just for you. Due to the engineers being provided with complete parts kits, repairs are generally completed on the first visit. This is important when downtime is money lost!

To discuss your service requirements, give us a call at: Toll Free: 888 822 8273


3-5 Working Days for turnaround on repairs 30-Day warranty on most items Expedited repair available	12205 Riverwood Dr. Burnsville, MN 55337 sales@mwtss.com	Toll Free: 1-888-822-8273 Phone: 952-736-0200 Fax: 952-736-0202